Patients & Visitors

Patient Information Desk:
256-997-2165

Cell Phone Usage: Cell phones are allowed in many areas of the hospital. Restricted areas are marked accordingly.

Bring insurance card(s), driver’s license, a list of all current medications, personal toiletries and night clothes for overnight stays. Do not bring valuables, jewelry or excessive cash with you.

If absolutely necessary, valuables may be stored for safekeeping. The hospital is not responsible for any personal property kept in your room, including eyeglasses, dentures and clothing.

Free parking is available for the DeKalb Regional Medical Center campus. Visitor parking is located in front of the hospital.

No unattended vehicles are allowed in the drop-off areas at the main entrance or Emergency Department entrance.

DeKalb Regional Medical Center advocates open and flexible visitation that welcomes and encourages the involvement of family and friends in the patient’s care.

Certain departments limit visitation due to the nature of care given. Click here to view our visitation guidelines.

During your stay, you will come in contact with physicians, nurses and other members of our team such as dietitians, physical therapists and lab technologists. Each staff member should be identified with a hospital badge.

The staff at DeKalb Regional wear color-coded uniforms so you can easily identify who is coming and going from your room. Nurses always wear charcoal gray-colored scrubs.

Patient meal times are from 7 – 9 a.m. for breakfast, from 11 a.m. – 1 p.m. for lunch, and from 4 – 6 p.m. for dinner. Patient meals are based on physicians’ orders, and catering associates provide a selection for each meal on a daily basis.

The cafeteria is located on the lobby level and is open Monday through Friday from 6:30 a.m. – 9 a.m. and 11 a.m. – 1 p.m. The cafeteria is not open for dinner service, however, a guest tray menu will be provided by notifying the attending nurse if you would like a tray brought to the room. You may call the DeKalb Regional Medical Center cafeteria at 334-393-8182. Vending machines with beverages and snacks are located near the front lobby desk on the lobby level. They are available 24 hours a day, 7 days a week.

If you have a concern, we recommend that you first attempt to resolve it with the department in which the problem occurred. If you don’t reach a resolution with the person providing your care, we encourage you to contact the department manager, charge nurse or supervisor. Click here for more information.